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08-20-2022 07:31 PM in
QLED and The Frame TVsMy TV will no longer come on with the remote. I have unplugged and let the tv set for hours NOTHING, I have taken the remote and sit it near a window so the SOLAR BATTERY can recharge NOTHING. Model: QN43LS03A
I have tried the resetting process: pressing the Back button and play button (the lights blink but the TV doesn't do anything. I also tried the back button the select (button in the center) for a few seconds NOTHING.
This is crazy -- I can take the same remote, go to one of my older Samsung TV - press the power button -- that TV comes on (it's an older 2014-2016 model). This is crazy and I haven't even powered up or started my new 55 inch QLED Q70A that I purchased for my Mstr bedroom.
The 43in Frame was working good for a bit -- then I noticed that it was difficult responding to the remote -- a couple weeks later (It will not respond to the remote at allL. Once I plug it in, it immediately goes to one of the saved pictures for my phone and will not do NOTHING else.
Solved! Go to Solution.
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08-22-2022 07:04 AM in
QLED and The Frame TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:
https://www.samsung.com/us/support/troubleshooting/TSG01202543/.
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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