Hi userMeQOSe1DqN! Thank you for reaching out. The processes mentioned by @asha_kanta_sharma are correct. If you follow them, it will take you to the correct model of your television. The model for what was left on the website is un55du8000fxza.
Also, you will want to make sure that you are registering your television on the website in your region.
Please let us know if you need any additional assistance, and thank you for being a Samsung customer!
Double-Check the Model Number on Your TV, Checking the back of the TV for a sticker that lists the model number and serial number, Navigating to the TV’s Settings: On your TV, go to Settings > Support > About This TV, where the correct model number should be listed.
Hi userMeQOSe1DqN! Thank you for reaching out. The processes mentioned by @asha_kanta_sharma are correct. If you follow them, it will take you to the correct model of your television. The model for what was left on the website is un55du8000fxza.
Also, you will want to make sure that you are registering your television on the website in your region.
Please let us know if you need any additional assistance, and thank you for being a Samsung customer!
All my devices are registered since, but every time there an update , the name change too even I try to hard wire the TV, surround sound Q, and my blu ray player. All my devices are corrupted.
