Original topic:

Protective film?

(Topic created: Saturday)
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VSB94
Constellation
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QLED and The Frame TVs

I recently bought the 50 inch QN90D (in Canada) and I can't tell if it has a protective film on it. It had a small barcode in the center of the screen, and a pull tab in the bottom left corner. I followed the directions on the Samsung website and had the TV on for a few hours to warm it up and make it easier to remove the protective barrier; however, pulling on the pull tab in the bottom left was still extremely difficult, and even when I did, it only removed about a 1 inch by 1 inch square. The barcode was still in the middle of the screen, so I ended up just removing it directly.

Does anyone know if this model normally has a protective film on the screen? I'm worried that if I leave a film on it, it may impact the quality or colors of the picture

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LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs

@VSB94 I would suspect that it does have a film on the entire screen. Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

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