Original topic:

Paramount + and Peacock do not open programs

(Topic created: 09-14-2025 06:24 AM)
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Members_Egs6E3t
Constellation
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QLED and The Frame TVs

I have a Samsung QN55 TV, Paramount + and Peacock apps open on the TV but when I select a program to watch a rotating circle appears and continues to rotate, it then goes back to the app.

I have talked to Samsung Support, they had me delete the app and reload them and do a factory reset on the TV, still having the same problem.    They also thought it may be a problem with my internet, but I have 1 gig google fiber.

I have switched to a Fire Stick to be able to watch Paramount + and Peacock, can anyone please help....

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello Members_Egs6E3t. Welcome to the Community! Here's a link to our Support page with troubleshooting steps to try. 
https://www.samsung.com/us/support/troubleshoot/TSG10000062/
Please let us know if this helps! 

userwwNSaDBFX4
Constellation
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QLED and The Frame TVs
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