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12-24-2025 05:30 AM in
QLED and The Frame TVsI had no issues with initial OC setup several months ago, but today my One Connect is disconnected. My model # is QN65LS03FWFXZA. I have reset the TV and the One Connect box. I have unpaired One Connect. The blue OC light is blinking. The TV finds the box (OC_MY4B0159), but still will not pair. It is about one inch away from the TV.
Solved! Go to Solution.
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12-24-2025
08:42 AM
(Last edited
12-24-2025
08:42 AM
by
SamsungStephani
Hello Mr52053074,
Due to you performing troubleshooting, we would make the recommendation to thoroughly review the article https://www.samsung.com/us/support/troubleshooting/TSG01109749/#tv-with-a-one-connect-box-has-no-pic... for a final time as a solution attempt. Please contact a service technician using our service link https://www.samsung.com/us/support/service/ or by Private Message any moderator by selecting and clicking on the chat option with your full model and serial number to review service options.
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3 weeks ago in
QLED and The Frame TVsI was out of town for several days and left my One Connect and TV unplugged. I returned home today and plugged everything back in. I started the pairing process again for the OC box and it was able to find it and connect. Everything appears to be working fine now.