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‎10-26-2022 09:59 AM in
QLED and The Frame TVsI accidentally accessed some secret menu and engaged hospitality mode before exiting. I have no idea how i did this (kitten was jumping and playing with remote). I dont have a Samsung remote with numbers, so all instructions online dont apply. I just have menu, app and volume buttons. Anyone know how to access that menu to disable hospitality mode? I have this tv: SAMSUNG QN32Q50RAFXZA Flat 32" QLED 4K 32Q50 Series Smart TV (2019 model)
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‎10-26-2022 12:24 PM in
QLED and The Frame TVsHello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and asking for our remote management team. They will be able to access your TV and get this solved.