Solved: Cannot Pair Remote with new TV - Samsung Community

user3I9MjHeEHw · ‎07-14-2021

Tv is a 4k Qled Ultra.

Original remote from with TV would not pair, Nebraska Furniture installation guys could not get it to pair.
Samsung sent me a new remote and it will not pair either.
I have tried all the ideas on this sight, ready to return TV to Samsung because I cannot utilize the remote.

SamsungCaleb · ‎07-20-2021

I understand how this may be frustrating and want to help if the troubleshooting steps in the link below do not help then I would recommend taking the tv back for an exchange.

https://www.samsung.com/us/support/answer/ANS00049119/#:~:text=On%20most%20Samsung%20TVs%2C%20the,sy...

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CoolmanNikolai · ‎07-15-2021

Return it already best way to go

SamsungCaleb · ‎07-20-2021

I understand how this may be frustrating and want to help if the troubleshooting steps in the link below do not help then I would recommend taking the tv back for an exchange.

https://www.samsung.com/us/support/answer/ANS00049119/#:~:text=On%20most%20Samsung%20TVs%2C%20the,sy...

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Cannot Pair Remote with new TV

1 Solution