Original topic:

Can you be signed into 2 Art Stores at the same time or can they be synced?

(Topic created: 05-15-2021 09:38 AM)
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user3pNcMd1kH7
Constellation
Options
QLED and The Frame TVs

I bought 2 Frame TVs and signed up for a art store subscription on one, when I set the other frame up and I sign in it wants me to set up a 2nd subscription or buy art outright. Is there a way to share the subscription between 2 devices? Also I cant access the trial on the 2nd TV because my first TV is “still active.” Thanks to anyone who can help!

10 Replies
userMJQihpj2cp
Constellation
Options
QLED and The Frame TVs

I can agree completely their service is the worst! I have a problem with Art Store going to sleep when it shouldn’t and can’t find a single person who really knows anything about the Art Store and keep getting sent back and forth between the main support number and the Smart Things team multiple times, even though I keep telling them Smart Things team says they know nothing about Art Store. I haven’t gotten to the problem with my subscription on my 2nd Frame TV.