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12-10-2021 02:34 PM in
QLED and The Frame TVsHello,
When I go into the Smart Things app and try to add photos to my Frame TV, I get a message saying the TV and my phone need to be on the same network. They are on the same network, but I keep getting this message over and over. I’ve tried resetting the network on both my phone and TV. All software is updated. Any other ideas?
Thanks!
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12-10-2021 02:37 PM in
QLED and The Frame TVs- Mark as New
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12-10-2021 04:13 PM in
QLED and The Frame TVsSadly, no difference.
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12-10-2021 06:41 PM in
QLED and The Frame TVsHello, I apologize you're still having this issue and I would encourage you to ensure they are both on the same Samsung account as well and if needed logging out of the account then try it again.
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