Original topic:

Arc, volym control from phone app ex. Spotify.

(Topic created: Friday)
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hampisch
Constellation
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QLED and The Frame TVs

Hi!

I have some problem with ARC on my Q80D. I have also try it on different Samsung tv with Samsung soundbars.

The problem; When i use the "tv speakers" and play music via spotify app in the tv, or ex Spotify app via Google tv stick. I can change the sound volume from phone via ex Spotify app on Android.

But if i switch to "ARC sound" on my tv i can not change sound volyme from Spotify app on my phone.... Only option from phone is mute, and the volume 1-100% is the same. 

Only from the tv remote control i can change volyme when i use ARC... 

Pretty annoying! 

Please help me.

 

//Hampus 

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realaud
Honored Contributor
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That's because the app on you Google TV is controlled by the spotify app, but TV sound is controlled by the TV
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hampisch
Constellation
Options
QLED and The Frame TVs

Hi, read it again.

Buts its the same problem? On both apps...

 

I dont understand why Spotify volym controll changes when i change sound output on my tv. It should be the same?  It works super well on my old tv.

 

Works when i use the tv sound and not arc. I say its the same problem on all apps. Build in apps and external apps on external device connect to tv.

Only work when i use tv sound and not arc.

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