Adding new content to "My Photos" deletes old photos

[jp852]

I recently purchased a 2024 Frame TV model number 

QN65LS03DAFXZA

And have been uploading art to my photos individually so I can apply the appropriate mat settings.

I noticed this morning that I'm stuck at 64 images. Any time I add a new photo, it appears to delete an old photo. I've inadvertently deleted a lot of my photos this way.

Is this a known limitation that we can't go above 64 images in "My Photos"?

Is there a way around this? I don't think I'll be keeping the TV if this is the case.

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! Yes, 64 is the limit to the available photo slots on the Frame TV.