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Original topic:

75" Samsung QN90C TV Tone Mapping is completely grayed out and set to Static!

(Topic created: 10-25-2023 07:35 PM)
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FRUND6771
Asteroid
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QLED and The Frame TVs

Hi Everyone I own the PANASONIC DP-UB820 4K Blu-ray player and last week when I Set my PANASONIC DP-UB820 4K settings to 4K instead of Auto and I set color bit To 12 Bit and I set my Color Space to 4:4:4 one of those settings has Completely locked up my Tone mapping on my 75" QN90C TV. My Tone Mapping is set to Static By Default and my Tone mapping is completely Grayed out which means I absolutely can't select it. Is this normal? I didn't try and do a factory reset or anything on my PANASONIC DP-UB820 4K Blu-ray player or my QN90C TV yet. Because I don't think k that it's a big deal being that my Tone mapping is already set to Static! 

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Solution
JBTechfanatic
Black Hole
Options
QLED and The Frame TVs
Depending upon what the outsource is outputting the tv will give you all options available. If there is only 1 option the tv will default to best available. So you have nothing to worry about this is completely normal. It prevents the user from setting the tv to a unsupported format or mode and causing problems.

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3 Replies
FRUND6771
Asteroid
Options
QLED and The Frame TVs
Here is the Picture of my Tone Mapping That is Completely grayed out. It's grayed out even in Game Mode!20231025_224019_1000008106_1698288020.jpg
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djnick
Constellation
Options
QLED and The Frame TVs
Make sure to enable Input Signal Plus in the External Device Manager menu via settings on the TV
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Solution
JBTechfanatic
Black Hole
Options
QLED and The Frame TVs
Depending upon what the outsource is outputting the tv will give you all options available. If there is only 1 option the tv will default to best available. So you have nothing to worry about this is completely normal. It prevents the user from setting the tv to a unsupported format or mode and causing problems.