Original topic:

2025 Samsung Q6F โ€“ No Option to Disable Home Screen Promotional Previews

(Topic created: 11-28-2025 05:56 PM)
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Dilema01
Constellation
Options
QLED and The Frame TVs

I recently purchased a 2025 Samsung Q6F Series QLED (SamsungVision AI Smart Tizen TV) and I am extremely frustrated that there is no way to turn off Home Screen promotional previews for apps or services I donโ€™t subscribe to (example: Fandango, Tubi, Pluto, etc.).

I have checked all settings thoroughly, including:

  • Home screen menus

  • General & Privacy

  • Terms & Privacy

  • Privacy Choices

  • System settings

  • Support โ†’ Device Care

  • App settings (if any)

  • Samsung Services / Content Services menus

None of the normal โ€œHome Screen,โ€ โ€œPersonalization,โ€ โ€œFeatured Content,โ€ or โ€œPromotional Contentโ€ options exist on this particular firmware version.
There is no toggle to disable promotional tiles or previews, and the TV constantly shows content for apps I do not have installed or do not want to see.

This is a major user experience issue, and it appears that the 2025 Vision AI firmware removed the ability to turn these off.

I am requesting that Samsung please:

  1. Add a toggle to disable Home Screen promotional content

  2. Add a toggle to disable preview tiles for apps the user does not have installed

  3. Ensure all 2025 models have the same Home Screen customization options found in earlier years

Several other users appear to be experiencing the same issue with 2025 models.

Please escalate this as a firmware feature request to the engineering team.
This is a core usability issue and should not require workarounds.

Thank you.

2 Replies
FrizzyLizzy
Constellation
Options
QLED and The Frame TVs

Very frustrating, won't be purchasing again since this isn't what I "purchased"... I didn't plan to purchase advertisements

 

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JssDWt
Constellation
Options
QLED and The Frame TVs

I'll be getting rid of the TV because there is no way to remove the advertisement / suggested content. Very frustrating.

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