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Need Copy of Easy Setting Box Software

(Topic created: 12-18-2019 08:00 AM)
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usercHwFN0CBKR
Asteroid
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Monitors and Memory

I purchased a 34 inch curved monitor S34E790C from a retail dealer.  It is a new unit, but it was described as an open box item that had been set out for display, but they said they did not have the box or manual or the CD.   I downloaded a PDF of the manual, and the monitor works fine, but the manual describes a software package named "Easy Setting Box" that comes on the CD that would have been included in the box.  I contacted Samsung support through the website, and they gave me the contact phone number for Samsung Business Support. I called them and they told me I had to contact Consumer Support.  They told me I could order a CD from samsungparts.com.  I contacted them and they said they don't have software for any products.

 

Does anybody have a suggestion on what I can do to get the software?

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userJBQxr99H5U
Constellation
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Monitors and Memory

You can find the download as well as the user manual here:
https://displaysolutions.samsung.com/support/resources/product-support/easy%20setting%20box

 

LOL 

I assume that "www.samsung.com/sec/consumer/dwonload/EasySettingBox.....zip"

with download spelled "dwonload"

is why my google tried to auto fill my attempts at finding ESB with "How to uninstall".

 

Hope this helps someone. Like if it does. ❤️

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