userVlEZENU2s3
Constellation
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‎08-22-2022 06:04 PM in
Monitors and MemoryChallenges setting up G9 49" Gaming Monitor
- Unable to register my monitor due to some problem. Told to try again end of the week means I cannot get warranty support. [Note I am in Canada]
- I have had an install issue for 4 days, but can’t seem to get support to for the issues below.
- It appears the drivers and the updated firmware need to be installed.
- The firmware update software can’t find the firmware image because it does start with M-A*; the most recent starts with M-TA according to what I’ve been told by Samsung support and downloaded from the site?
- The CG49… drivers error in the zip file when I try to execute the zip?
- There is no information on how to set up more than two monitors. My Dell dock supports two Display ports and an HDMI port.
Solved! Go to Solution.
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Samsung_Moderat or
Community Manager
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‎08-23-2022 05:16 AM in
Monitors and MemoryThank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html Thanks!
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