I own a 32" G51C monitor. LS32CG512ENXZA is the serial number. I bought this monitor from Best Buy in the US about 9 months ago.
I am having a problem with it and went to check the warranty. Unfortunately, the samsung website is saying there is no warranty information and I need to contact the country that the monitor was purchased from?
I bought this monitor in the US and live in the US. It was advertised with a 1 year warranty..
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Best Buy will say to contact Samsung for warranty service.
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Agreed. But if they paid with a Best Buy card, sometimes there's an extended warrenty through them or replacement options or special offers. Such as:
"Customers can shop with peace of mind with easy returns. Purchases made Nov. 1 through Dec. 31 have an extended return period through Jan. 14, 2025, excluding items purchased with a third-party contract [e.g., activatable devices (cell phones, cellular tablets, mobile hotspots, cellular wearables) and AppleCare+ plans, etc.], and holiday decorations (e.g., artificial trees, lights, decorations, etc.). Other exclusions, including restocking fees, non-returnable products and all other terms and conditions of the Best Buy Return & Exchange Promise apply."
