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‎08-23-2022
07:55 PM
(Last edited
‎12-03-2023
11:30 PM
by
SamsungChelsea
) in
hello!
I have a QN85Q70TAFXZA and when switching inputs to any other one including the antenna the TV powers off. It also happens when I hit the home button on the remote and scroll down... Any help would be much appreciated. the warranty expired 2 months ago..
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‎08-25-2022 04:56 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01108742/
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. Since it is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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‎08-25-2022 04:56 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01108742/
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. Since it is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.
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