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05-03-2022 07:23 PM (Last edited 12-03-2023 11:21 PM by SamsungChelsea ) in
LED and OLED TVsMy Samsung UA43TU8000W has a dead HDMI 1, this has happened since the last power on cycle.
I have reset the tv, no luck, cant find any other info on resetting the HDMI's, it seems this model has a obscure method of entering the service mode, this has Tizen OS, all the methods have not worked.
Any help is greatly appreciated! 🙂
details:
Samsung 43-inch TU8000 Crystal 4K UHD LED LCD Smart TV
Model: UA43TU8000W Model code: UA43TU8000WXXY Version No: BA01 / UTU8000 / UTU8000-U43TH1
Solved! Go to Solution.
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05-04-2022 01:35 PM in
LED and OLED TVsHello! I understand how this can be a cause for concern with your HDMI port not working, if you have tried all troubleshooting steps in the following link then this will require service,
https://www.samsung.com/us/support/troubleshooting/TSG01208751/
you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/