My Samsung UA43TU8000W has a dead HDMI 1, this has happened since the last power on cycle.
I have reset the tv, no luck, cant find any other info on resetting the HDMI's, it seems this model has a obscure method of entering the service mode, this has Tizen OS, all the methods have not worked.
Any help is greatly appreciated! 🙂
details:
Samsung 43-inch TU8000 Crystal 4K UHD LED LCD Smart TV
Model: UA43TU8000W Model code: UA43TU8000WXXY Version No: BA01 / UTU8000 / UTU8000-U43TH1
Hello! I understand how this can be a cause for concern with your HDMI port not working, if you have tried all troubleshooting steps in the following link then this will require service,
you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello! I understand how this can be a cause for concern with your HDMI port not working, if you have tried all troubleshooting steps in the following link then this will require service,
you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
