Original topic:

Smart Hub Servers Down

(Topic created: 07-31-2025 10:28 PM)
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CognitiveCaveat
Asteroid
Options
LED and OLED TVs

I guess most everyone on here with a smart TV is probably aware their servers are down and nothing but Samsung Live TV and Netflix work (apparently they don't go through Samsung servers like other apps). Don't be like me (and so many others) who did a factory reset and now can't download anything or even update the software because it gets stuck and gives a server error (880-1 or something similar). I was getting a CURL60 error as well and a warning that my internet was unstable. 


Their smart Hub Things page shows everything up, which we all know is a lie. No communication, nothing from the company on what has been a several hour outage. Communication is important and it can make outages more palatable. Obviously outages happen sometimes, but nothing from the company and a blatant lie on their status page is really pissing off a lot of loyal customers. Hopefully someone from the company reads all these messages everyone is posting. 
 
170 Replies
echoxiv
Cosmic Ray
Options
LED and OLED TVs
My 2018 TV got the update today. Prime worked today before the update and shortly after but now it doesn't work
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Punky6956
Constellation
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LED and OLED TVs

glad im not the only one. Thought I was gonna have to buy a new tv. Tried casting and air play and nothing. My other TVs worked find. Hope it gets fixed. But just like yall Netflix works. Itโ€™s a conspiracy with Samsung and Netflix. lol 

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Kroumani
Constellation
Options
LED and OLED TVs

Same here

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yaso4498
Constellation
Options
LED and OLED TVs

Experiencing the same issue as the rest here. Thought problem with service provider, but my mobile apps are working fine. Only my Samsung TV apps having issue. 

Please share any updates to resolve. Thank you

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couchpotatoes
Constellation
Options
LED and OLED TVs

Also not able to get any apps to work except Netflix. Hulu gives me an error ERR_CERT_DATE_INVALID so that might be why the others aren't working. Maybe Netflix's certificate expiration isn't the same as the rest.

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Anjoya78
Constellation
Options
LED and OLED TVs
Same. Reset, and Samsung Account on tv is greyed out.
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Killerbees5757
Constellation
Options
LED and OLED TVs

2 Samsung TVs same problem. Only Netflix working. All else kaput. Having my doubts about Samsung.

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Apps_Not_Connecting
Constellation
Options
LED and OLED TVs

My Samsung is only connecting to Samsung TV and not any apps like Netflix, YouTube, Amazon. Which sucks because I was watching Netflix when it disconnected, I keep getting an error message.

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Burg21
Constellation
Options
LED and OLED TVs
Same here. Netflix only on Samsung "not so smart" TV
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onelovereva
Constellation
Options
LED and OLED TVs
Ok
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