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How do I report an app that's harmful? Like the Hallmark TV app. The background is so bright that it burnt my eyes and gave me a headache. And... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend contacting the hallmark app developers to repor... View Post |
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Hi, My (very pregnant) wife and I came home last night to discover our TV emitting a bad smell like rotting fruit and no longer worked. It seems... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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Hello. Our Smart Samsung TV UN65TU700DFXZA has been unusable due to the "Accessibility Shortcuts" menu screen popping up and remaining on... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how frustrating this can be. I would recommend first... View Post |
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I cannot get through to Samsung support at any phone number I've tried. It hangs up on me after 30 minutes. The option for support through text... View Post
Samsung_Moderator
Hello! Thank you for reaching out! For this, I would recommend reaching out to our SmartThings commu... View Post |
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I just purchased an S90DD 65" OLED TV. I'm very happy with it so far, incredible picture quality. My question is: What is the difference... View Post 
KiwiBird97
There are still a few more key things in play. • Is it still possible to get Samsung Care+ with a DD... View Post |
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When attempting to log into any app that isn't currently logged into on my Samsung TV, the screen goes black. If I hit the back button, it goes... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. That does sound frustrating. Have you checked for so... View Post |
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Intermittent flickering and screen going black. I've tried turning off ECO settings, lowering the brightness, and performing a factory reset.... View Post
Samsung_Moderator
Hi there @Members_XsSHTlN, and thank you for reaching out. @SyCoREAPER hit the nail on the head with... View Post |
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I subscribed to CBC GEM and they say Samsun has this app available to download and watch I put CBC GEM into my app locator screen and nothing comes... View Post |
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Hello, I am wanting to connect my Bose wave music system radio to our New Samsung Oled TV to enhance the sound coming from the TV through the... View Post
Samsung_Moderator
Hello there @Biglaw and welcome to the community! I had an older Sony home theater that I wanted to ... View Post |
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I've owned this TV for four years. It’s my third Samsung model, but it will likely be my last. I was watching TV for about 20 minutes when I... View Post
Samsung_Moderator
Hello @fcricha, Thank you for reaching out! This needs to be looked into as soon as possible. Please... View Post |
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My 50" Samsung TV Screen burning hot and frame is melting. I was afraid it was going to catch on fire. Anyone else? View Post
Samsung_Moderator
Oh, no! I know how concerning that can be and would love to assist you with this matter directly goi... View Post |
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When I turn on tv my blueray player also goes on. How can I stop this? View Post
KiwiBird97
You can turn this off, but keep in mind that you will be unable to control other external devices an... View Post |
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I am encountering a problem with my Samsung TV (ue55nu7179) when trying to connect to a Wi-Fi network that uses PEAP (Protected Extensible... View Post
Samsung_Moderator
Hello! I would recommend reaching out to our business support team using the link below. As they wil... View Post |
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Hi. We purchased the samsung TV model QN75Q900TSFXZA less than 3 years ago. We started having issues recently with blue vertical lines almost in... View Post
Samsung_Moderator
Hello@Marv1! Thank you for reaching out! This is something that will require service. Depending on y... View Post |
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The Paramount Plus App stopped working yesterday. I have reset everything. Has anyone else has this problem? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to uninstall and reinstall the app to se... View Post |
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I started having an issue with my OLED TV. TV is only 7 month old. When watching TV, the screen dims regions of the screen causing dimmed regions... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is occurring on all sources this is something that will r... View Post |
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Hey Samsung Community, I’ve got a problem with my Samsung 55KS8000 TV, and I’m hoping someone can help me... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Please reach out to ... View Post |
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I am using a Samsung QE65S95B TV, currently my second remote control is broken... The last remote gave up overnight. The infraport works, but... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hi! We have a Samsung - 77” Class S89C OLED 4K UHD Smart Tizen TV that I'm trying display Christmas images one. It has the ambient mode, but... View Post
Samsung_Moderator
Hey, welcome to the community! I recommend trying to turn off your screensaver or downloading an app... View Post |
