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Samsung smart TV changing channels on it own

(Topic created: 01-01-2024 12:58 PM)
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Larryb1951
Cosmic Ray
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LED and OLED TVs

My Samsung smart TV keeps changing channels 0n it own I watching Pluto tv and it automatically changes to another channel usually Samsung plus any ideas why?

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I420alot
Constellation
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LED and OLED TVs

Mine does it and i dont use pluto

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SteveSusanH
Constellation
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LED and OLED TVs

I’m trying to watch highway to heaven and the retarded thing keeps changing on its own! Not at all a smart tv but an ignorant one!

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KylieL
Constellation
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LED and OLED TVs

Mine has recently started doing the same, in last few days. When watching Live TV it's randomly & repeatedly switching to Samsung TV. Latest update installed. Given its been an issues for some time & is clearly Samsung related - what is happening to fix this?? Cost of the TV, it's unacceptable !!!

Tamslee90
Constellation
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LED and OLED TVs

Still happening with mine, changes back to Samsung channels no matter what I’m watching.

userkHoRFNM1ML
Constellation
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LED and OLED TVs

Mine keeps jumping from Fubo to the Samsung channel! It also will just stop and it no longer responds to the remote.

babass911
Constellation
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LED and OLED TVs
  1. I notice on my "smart"tv, the light indicator for the remote sensor flashes wildly and randomly, and when it does it starts changing channels between the regular cable input(channel 3) to Samsung TV. Also, the Samsung remote doesn't work when the remote sensor on the TV is flashing....This all started within the past two days...
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babass911
Constellation
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LED and OLED TVs

Fix your glitch, why did you do this?! As of now, I would never recommend your products, so try and win me back by fixing your glitch!

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mklein
Constellation
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LED and OLED TVs

Same problem here.

Started today (June 20th, 2024). TV keep switching back to the Samsung TV app (if in another app) or changes the channel randomly (if already on Samsung TV).

Important to note that I took the remote control to another room, out of the reach of the Samsung TV, and the problem persists, which means the problem isn't in the remote control.

That's completely unacceptable a company of the size of Samsung to delivery such **bleep**ty experience for a large group of customers.

Really hope they can get this problem sorted out soon, because the smart tv is virtually unusable under such conditions.

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J218
Constellation
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LED and OLED TVs

I have the same issue with MLB channel.  I'm having problems with MLB freezing too.  It's the only app that I have freezing issues with. 

 

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Annoyed2424
Constellation
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LED and OLED TVs

Same here. Started a couple weeks ago when I was watching the streaming channels that come w/ the TV (in the 1200s). Now does it on just regular over the air channels. I do not have cable. As others have said, seems to happen around the top of the hour. 

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