Original topic:

Samsung S90D HDR/HDR10+ Not working with Prime

(Topic created: yesterday)
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Dion94
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LED and OLED TVs

I bought the 65' S90D back in November. However recently for about a week or so, I am having issues with content rated for HDR10+/HDR on Prime. I am able to get a HDR signal on Netlfix, Paramount YouTube etc., except Prime. I did re-download the app, and that seemed to have fixed the problem. However, after gaming on my PS5 last night (HDR works), and then trying to watch Oppenheimer (rated HDR10+) on Prime, I can not get a HDR/HDR10+ signal again. I tried reinstalling once more, that did not work. I'm not sure what to do. Any insight? Thanks. 

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Dion94
Constellation
Options
LED and OLED TVs

Update. I've now tried factory resetting the TV. I can still not get an HDR10+/HDR10 signal through Amazon prime.

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