Original topic:

Samsung Q808A 55 TV no auto connect to internet

(Topic created: 7 hours ago)
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sembrewery1953
Astronaut
Options
LED and OLED TVs

The FIRST TIME ONLY when I turn on the tv every day, I always have to manually connect to the router and Internet. If I turn the tv off during the day and back on, it connects automatically. Below are all the things I have done to try and fix the problem.

1. Update the TV to the latest firmware

2. Reset the TV and network and router

3. Did a factory reset on the tv.

None of these worked. I sure could use some help figuring this out. Any suggestions and cures would be greatly appreciated.

Thank you

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2 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@sembrewery1953 Have you tried configuring your router to give the TV a fixed (unchanging) IP address?

Also, are you turning off the TV via the remote or toggling the AC off to the TV? 

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sembrewery1953
Astronaut
Options
LED and OLED TVs

Hi Longhiker,

Thank You for getting back to me so soon. 

To answer both of your questions,  I do have the tv set to a permanent ip address, and I use the remote controller only to turn on and off the  TV. 

Have a great day longhiker.

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