Original topic:

QN900C main board and display failure

(Topic created: 11-22-2025 12:02 PM)
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Kmlubahn6609
Constellation
Options
LED and OLED TVs

We purchased a 75in neo qled 8k two years ago after we finished constructing our movie room.   After two years of infrequent use, one day it stopped turning on.

I went through samsung troubleshooting and they determined that it needed repair.  I took my tv to a certified samsung repair shop.

After three months, the repair shop (aftwr consulting with Samung multiple times) determined the main board had failed and ruined the display.  The estimated repair cost is 3000 usd...too much to reasonably pay on a tv that cost us $5500 (and we are still making payments)

Am I just out of luck here?  Are these tvs just flawed or is this a fluke?  

1 Reply
LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@Kmlubahn6609 Sorry that you have had this issue. The Samsung Tvs have a 12 month manufacturers warranty. Unfortuately you are beyond that. 

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