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06-29-2025
10:38 AM
(Last edited
07-03-2025
05:14 PM
by
SamsungCaleb
) in
Last night, the picture suddenly disappeared, followed by a black screen and the remote didn't seem to work so the unit was unplugged. Next morning, the issue remains and seems fatal. All external inputs are disconnected. When the unit is plugged in, a clicking sound is heard, then a soft blue screen briefly, then black screen. After 10-15 seconds, the cycle repeats = click, blue, black. Remote power button doesn't seem to be recognized. Tried this a couple of times; once I got instead of just a blue screen, a solid "SUMSUNG QLED 8K logo" screen was displayed which rapidly turned into a logo with missing horizontal lines, followed by a black screen. The cycle repeats over and over.
Unit is 5 years old. Any suggestions to counter my current opinion that this appears to be an internal component problem that isn't worth the expense to attempt to repair?
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06-29-2025 01:45 PM in
LED and OLED TVs- Mark as New
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06-29-2025 01:45 PM in
LED and OLED TVs- Mark as New
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07-02-2025 06:22 AM in
LED and OLED TVsBeing replaced today by BestBuy with a new Samsung OLED unit.
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07-02-2025 06:33 AM in
LED and OLED TVs