Multi Audio Output grayed out UN65KU6500

[user04XqtlMF1C]

Is it possible on this model (UN65KU6500) to play audio through headphones and the TV speakers at the same time? I tried going to Settings -> Accessibility, but the Multi Audio Output option is grayed out and says it is not available.

Please help because my mom is visiting and needs hearing assistance from the headphones so we can all watch TV together.

[MsBri1 · Accepted solution]

Hello, I apologize for any inconvenience, the multi audio output is grayed out until a Bluetooth device is registered on the television. I attached the link to the user manual here: User Manual and for further assistance if needed. you can review page. 68. 

[user04XqtlMF1C]

Thank you Stephanie. I actually figured it out right as you posted this. Worked perfectly. Thank you!!!! 

[MsBri1]

Awesome! I'm happy to hear this. It's been our pleasure assisting you!