Crystal 65 UHD

[Iamguesswho]

Help, I cleaned my screen ystrda and this is what I have now...WHY???

[Robin621k]

You must have pressed really hard to destroy your screen.

[Iamguesswho]

No not at all...barely touched it. Very lightly!!

[Robin621k]

Sorry this has happened to you.

How old was this TV, I think that TV is a goner.

[Iamguesswho]

Just bought shortly after christmas

[Robin621k]

Again, sorry this happened to you. I would reach out to customer service about warranty.

[Srb79]

What did you use to clean it? Is this video over internet or OTA?

[Iamguesswho]

I used a microfiber cloth with windex water first then went over again with a spray window cleaner. Only sprayed in middle of screen and no where else. I know better than to press hard on screen or getting anything inside so I was VERY CAREFUL.

[meself]

WIndex is the reason never use only the microfiber cloth

[Robin621k]

You are never supposed to use any kind of household cleaners, Windex is a no-no. Damp cloth only. It states this in the manuel.