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So I am trying to get a samung air purifier ax5500 model but I've been having a tough time finding one, is there any good place to buy samsung... View Post 
Samsung_Moderator
Hello! Thank you for reaching out on our community forums. The air purifier model AX5500 is actually... View Post |
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I have a Samsung free standing gas range model #NX58R5601SG/AA. I cannot reset clock. I tap Clock icon, enter the new time and when press clock... View Post
Samsung_Moderator
Thanks so much for asking about this. According to page 33 of the user manual (linked below), after ... View Post |
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So frustrated with Samsung right now. I had a warranty issue with my hub and Samsung sent out a technician with a new hub which all sounds... View Post
Samsung_Moderator
Hi there, That definitely sounds very frustrating. If you would like, you always have the option of ... View Post |
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I have the RF29A9675MT/AA model. It keeps saying that the door is open on smart things. On notifications it says door was closed. Temperature... View Post
Samsung_Moderator
Hi there, I can definitely see the concern here. It sounds like something with the door may not be a... View Post |
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Question: Can part of the ice maker be used for storing other frozen items? For instance, if I turn off ice bites or cubed, could I use one-half of... View Post
Samsung_Moderator
Great question! The short answer is, it depends on the model and ice maker. If the ice maker has a f... View Post |
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I have a 3 door fridge with the bottom drawer ice maker. When we open the freezer door, the ice maker will actually release new ice causing it to... View Post
Samsung_Moderator
Hi there, We appreciate you posting about this. That would be very frustrating to have the ice maker... View Post |
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There are scratches and paint chipping off my refrigerator and stove. After doing some research to find a paint that could be used to touch-up,... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find a ... View Post |
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The screen on my Samsung family hub refrigerator starts flickering making it impossible to see anything on the display. After resetting the screen... View Post
Samsung_Moderator
Hi there! That sounds very frustrating to have your family hub panel flickering all the time. Since ... View Post |
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I have the Samsung Family Hub 4 Door Flex Fridge and all of a sudden the screen went black. I have tried unplugging and resetting the switch to... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your refrigerator panel not working. It sound... View Post |
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The first time we used dishwasher the door slammed all the way open and sounded like it hit the floor. The door is physically lopsided now but... View Post
Samsung_Moderator
Hi there! I can definitely understand how concerning this would be, especially with a brand new dish... View Post |
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We seem to be having a problem with the upper oven. When selecting the c-bake option it will burn food. Burns fast too. Was cooking some baked... View Post
Samsung_Moderator
Hi there, We appreciate you reaching out about this. I definitely know how frustrating it can be whe... View Post |
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What exactly can I do with the SmartThings app and wifi enabled induction cooktop? The manual says "monitor operating status and power level... View Post
Samsung_Moderator
Hi there! I'm so glad you asked! You are correct! Our Wi-Fi compatible cooktops, can be monitored re... View Post |
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How is the ice maker in my bottom freezer turned off, as the manual does not say Opens in new... View Post 
AutumnInChiTown
Press and hold the Ice Maker Off button for 3 seconds until the Ice Maker Off Indicator illuminates. View Post |
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Hi, I have a Microwave Combination Wall Oven(out of warranty) and the touch screen started acting up a few months ago. It would take... View Post
Samsung_Moderator
Hi there, I can definitely understand your concern with your wall oven control panel not working. Ba... View Post |
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We have a brand new Samsung Model RF28R7351SG and the auto refill water pitcher leaks on the front rim when pouring water into a glass. It does... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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My son pulled this part from the Flexzone drawer. What is it and where does it go? RF28R3751SR/AA ... View Post 
Samsung_Moderator
Hi there, Great question! That piece actually connects to the divider that goes inside the FlexZone ... View Post |
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I purchased a washer, yesterday and received an error message. The machine completed its first load but after that first load it went downhill from... View Post
Samsung_Moderator
Hi there, I can certainly see how an error code on your brand-new washer would be concerning. Howeve... View Post |
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Samsung Refrigerator Model RF24FSEDBSR/AA Version 1 Serial #HIDDEN Ice Maker Leaking water from ice bucket into ice shoot and interior of the... View Post 
SamsungPrince
Hello, David! I'm so sorry to hear about the trouble. From the description of your symptoms, the uni... View Post |
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I have Samsung dishwasher model dw80k7050us. The blue indicator light is blinking on its panel, and the motor is making an odd sound. Pressing any... View Post 
Samsung_Moderator
Hi there, I can certainly understand your concern with these issues with your dishwasher. I do have ... View Post |
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bought my microwave almost 2 years ago. there is an SE error message. Don't know why I am reaching out. I don't think you will be able... View Post
Samsung_Moderator
Hi there! I certainly understand your concern with the error message on your microwave. I see that y... View Post |
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Is there any tips on bespoke 4 door refrigerator screen not displaying( no pictures) but only light. Someone please help Thanks ... View Post
Samsung_Moderator
Hi there, I can certainly understand your concern with your refrigerator panel being blank. Accordin... View Post |
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I have had my Bespoke fridge for 6 months and I have already needed numerous service calls. Currently the light does not work in one portion of the... View Post
Samsung_Moderator
Hi there, I'm sorry to hear you've had such a difficult experience with this refrigerator. I can def... View Post |
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For future dishwashers, please consider adding a locking mechanism, similar to the one for clothes-washing machines, when a washing cycle is in... View Post
Samsung_Moderator
Hi there, Thank you so much for the suggestion! I believe some of our dishwashers do have a door loc... View Post |
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Hello, We just got the Samsung 4 door flex and the top left door will not open without it opening the right door. Does anyone know how to fix... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I can certainly understand the need to get your refr... View Post |
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Smart recipes has taken over my refrigerator. How do I uninstall it or keep it from the screen. I don't want to see it, I have a calendar and... View Post |
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We just purchased a bespoke French door refrigerator with beverage center and it is not working. There does not appear to be power, any... View Post
Samsung_Moderator
Hi there, I can definitely understand your concern with the beverage center not working in your nice... View Post |
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I bought a microwave, refrigerator, dishwasher, and a range barely 3years ago. within 6 months the dishwasher would give error code and I called... View Post
Samsung_Moderator
I can totally understand your frustrations and am delighted to assist you! It definitely sounds like... View Post |
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No matter what setting of wash I put my dishwasher on. It gets stuck in a cycle and won’t turn off unless we open the door. The display... View Post
Samsung_Moderator
I can definitely understand your frustrations and am happy to help! I found some troubleshooting ste... View Post |
