Kitchen and Family Hub
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If anyone can help guide me what to do I would really appreciate it. I bought Samsung appliances back in Aug 2023 because of a promotion they were... View Post 
LeoWyatt89
Gary is right this site is peer to peer support - none of us can help you with your refund - Moderat... View Post |
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The smaller drawer on our Samsung bespoke squeaks loudly as you pull the drawer out and push it back in. model code:... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your fridge making this noi... View Post |
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I can't find anything about the flashing information on the control panel. This has been going for over 24 hours after, I assume, we... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the following link:https://www.sam... View Post |
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I have a Microwave model ME11A7710DS that has stopped heating. Everything comes on. The turntable works. But no heat. Is the magnetron dead, or... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your microwave not heating... View Post |
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Why are my pics sideways when uploaded? View Post
Samsung_Moderator
Hello! Thank you for reaching out! The pictures are going to be uploaded in the orientation they wer... View Post |
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Samsung model nx58k9850s smart control not being displayed and I can't connect to Smartthings. View Post
Samsung_Moderator
Hello! Thank you for reaching out if the link from @LongHiker does not help please feel free to reac... View Post |
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Dishwasher is not cleaning the bottom level properly as the water wall reflector piece that moves back and forth on the track system is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! That's strange to not get an error code if the water wall reflect... View Post |
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I just got this refrigerator on Sunday. At first it wasn't making ice at all, so I reset the icemaker and started getting a handful of ice... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community regarding the ice production. T... View Post |
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Hello, I am so upset! Our stove is less than 3 years old and last night while simmering taco meat I went into the next room and my husband and I... View Post
Samsung_Moderator
Hello, JenA! We're so sorry to hear about this situation with your glass cooktop, and definitely und... View Post |
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Samsung gas stove burner cap (Rt. side rear small) black coating flaking off. This is a 'Manufactures' defect! All other burner caps black... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This would be considered a cosmetic issue and will not be covered... View Post |
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Is it possible to purchase just the hub door door for my bespoke refrigerator? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend taking a look at our part's website samsungpart... View Post |
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We just received a notification this morning that Samsung tv plus will be discontinued after a June update. we watch tv on this in the morning... View Post 
SamsungRei
The communication was sent in error. A correction will be released within the next 24 - 48 hours. We... View Post |
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Is it typical for a 2 yr old Bespoke 4-door french Refrigerator to have a freon leak? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend stopping using the fridge and getting this look... View Post |
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I just bought a Samsung refrigerator and I linked it with smart things but is there a way for it to show the actual temps for fridge and freezer... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible from what I can see with the ... View Post |
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Hey! My brand new Bespoke jet AI vacuum stopped adjusting power when being used on different surfaces and while on the AI mode. I found a topic... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your vacuum not working pr... View Post |
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I've already checked the wifi and Bluetooth connections, disabled and re-enabled them. Smart Things app is definitely connected to the fridge... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that the SmartThings community should be able t... View Post |
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Hello... I have a Samsung refridgerator model RF28R7551SR/AA with family hub lcd display DA97-17068V. I am looking for a replacement lcd display. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to our part's website samsungparts... View Post |
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We have a Nov 2019 RF260BEAESR/AA refrigerator. The ice machine no longer automatically dumps ice. It will harvest if I push the reset/test button.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can see how this can be frustrating with your ice ... View Post |
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the ignitor switch keeps going out on my gas range. I just had it replaced November 2023 and now i cam back to the same problem 6 months later. is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your oven not heating. I w... View Post |
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Hello I have a family hub refrigerator that I am trying to connect my clothing Care service too it doesn't happen to work it will not connect... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would suggest reaching out to our SmartThings community using t... View Post |
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Can I use Alexa to tell my Jet Bot AI to start cleaning. Opens in new window PDF... View Post 
userbimQdaqjpJ
Thank you so much for your help. Yes! I was able to add the Jet Bot to Alexa and then I created a ro... View Post |
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i have just installed a Bespoke Smart 39dBA Dishwasher Model DW80R9950US but have tried multiple times to connect it to Wifi via Smart Things app,... View Post
Samsung_Moderator
Hello! Thank you so much for reaching out! First, I would make sure that both your dishwasher and th... View Post |
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I have a CycloneForce vacuum that keeps getting a C01 error that something is stuck in the powerbrush. There is nothing in the brush and it is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can cause some concern with your vacuum hav... View Post |
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