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10-07-2025 03:26 PM (Last edited 10-07-2025 06:00 PM ) in
Kitchen and Family HubSolved! Go to Solution.
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10-07-2025
05:50 PM
(Last edited
10-08-2025
06:59 AM
by
SamsungStephani
Remove the obstructions.
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10-07-2025
05:57 PM
(Last edited
10-08-2025
06:57 AM
by
SamsungStephani
DERP. There are NO obstructions.
It doesn't open when when I run the machine with 0 dishes inside.
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10-08-2025 02:26 PM in
Kitchen and Family HubI would recommend checking the basic troubleshooting steps. Make sure there isn't a button stuck, check the filter, and make sure the drain hose isn't kinked. Perform a power reset and run a cycle to test out your cycle. If the detergent door still isn't opening. I would recommend reaching out to us in private messages. You can do that by clicking on the link below.
Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
