Bought our range from Lowe’s in early 2021 and remodeled the kitchen. Just installed it 3 weeks ago. We love cooking with the burners but the oven is not working properly. We tried to preheat it to 350 and cook a pizza. The temperature continued to say 175 degrees but it was way hotter than that. I put the pizza in for 15 minutes. In 7 minutes the entire pizza was black and smoking up the entire house. Can someone advise on this issue and how to address it? The contact number is horrible. If someone from Samsung can reach out, I'd appreciate it.
Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01204529/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
