JUMP TO SOLUTION Solved

Original topic:

Range NE58H9970WS stuck in dual oven mode - divider removed.

(Topic created: 03-29-2020 05:49 AM)
5611 Views
adamskovron
Constellation
Options
Kitchen and Family Hub

Hi Samsung Community

 

I've got the Samsung NE58H9970WS Electric Range with Flex Duo - two ovens and a divider that can be removed.  

 

After reseting the power at the switchboard the oven is in two oven mode even without the divider inserted - the message on the screen says to go to "single cavity" remove the divider even when it's not in.  

 

Can anyone help?

1 Solution


Accepted Solutions
Solution
adamskovron
Constellation
Options
Kitchen and Family Hub

I was able to solve this by effectively unplugging the unit.

 

Turning the Range off at the Switchboard for an extended period then back on allowed the system to reset.  After coming back online I removed the shelf and the oven now works in Single Cavity mode.

 

I figured I'd share in case anyone has the same issue.

View solution in context

0 Likes
Reply
2 Replies
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Have you tried unplugging it and replugging it back up? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Solution
adamskovron
Constellation
Options
Kitchen and Family Hub

I was able to solve this by effectively unplugging the unit.

 

Turning the Range off at the Switchboard for an extended period then back on allowed the system to reset.  After coming back online I removed the shelf and the oven now works in Single Cavity mode.

 

I figured I'd share in case anyone has the same issue.

0 Likes
Reply