As is the nature of very many icemakers, if you go too long without dispensing ice, it just freezes together. It might help if you make it a morning routine to dispense a cup of ice whether you need it or not. I have had stuff like this happen over the years, regardless of the brand of refrigerator. I also turn my icemaker off when I know it's full to prevent the cubes from tamping down if the stop arm fails to work. I turn it back on when it's empty. I find that the auger is usually strong enough to break it up.
Thank you for the quick response! However, that's not quite the fix. more refinement ==>
- The ice cubes dumped into the tray are all separate and perfectly formed, etc. - Within a matter of hours, the cubes in the tray begin to stick together in a solid mass. It's a though water is being dripped on them. (Maybe that's happening?) - The vents in the back of the freezer compartment look clear. - Everything else in the freezer is good and frozen solid.
Sounds like the defrost cycle on the icemaker is running too long (Yes, there's a defroster in the icemaker, for obvious reasons). The ice is melting and then the mass is refreezing. You need service for the unit.
