- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Kitchen and Family HubI have a new microwave (less than a year old) giving consistent C-D1 errors. This product should be under warranty and it looks like the door lock broke itself. How do I bypass this error or fix the problem? Model is MS19DG8500SRAA.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Kitchen and Family Hub- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Kitchen and Family HubHey, thanks for the reply! I left it unplugged for maybe 10 minutes. But I think the issue is the lock itself. I can run the microwave and open the door mid-run with no issues, meaning the lock is just non-functional. I was looking for a way to just jump the lock signal or a relatively-easy repair.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Kitchen and Family Hub- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday (Last edited yesterday ) in
Kitchen and Family HubIf its still covered under the Manufactures warrantee you could contact a service center and they will send someone out to repair it for you.
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/service/locations/
Below are the only parts I can find for the door
Door Latch
https://samsungpartsusa.com/products/de64-40006h
Door Switch
https://samsungpartsusa.com/products/3405-001034
Parts List
https://samsungpartsusa.com/products/ms19dg8500sraa
https://samsungparts.com/products/ms19dg8500sraa?
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
yesterday in
Kitchen and Family HubHello CianAK,
Our community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly. It will be our pleasure to assist you with the concern, and we ask for you to reach out to us directly via Private Message. You can contact any moderator by clicking on the chat option with your full model and serial number for further assistance.