Original topic:

Igniter keeps going out

(Topic created: 02-12-2024 02:53 PM)
2040 Views
TamiTrue
Constellation
Options
Kitchen and Family Hub

Why would my lg stove igniter go out every month?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to help. A certified technician would be able to determine the exact cause of this. As your range is out of warranty please use the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

View solution in context

3 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Kitchen and Family Hub

You would need to contact LG support not Samsung 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


TamiTrue
Constellation
Options
Kitchen and Family Hub

Thank you Gary- I meant Samsung.  We have a 4 year old model NX58J5600SG/AA.   The igniter has gone out & has had to be replaced 3x in the past year and Samsung Support only directed me to call a technician for a $150.  The problem with that is I just replaced the igniter and if I wait until it goes out again, the technician will come out and tell me my igniter needs to be replaced.   Im hoping someone can give some insite as to why this keeps happening.   Thank you!

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to help. A certified technician would be able to determine the exact cause of this. As your range is out of warranty please use the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/