Samsung Q990D unresponsive after 1020 firmware update

[Jwrc]

Since the update, the soundbar is unresponsive and can't be reset.

Seems like quite a few people with the issue

[EI29]

Mainboard replaced due to this fw issue??? Wow, Samsung messed up more than i was thinking!

[EI29]

I disabled auto updates at the right moment.

Last week i contacted Samsung Portugal to know if there's already any news about when can we turn the auto updates on and they said that don't know yet when it will be possible.

Shi... happens but nevertheless, this situation is simply unbeliavable for a brand like Samsung (if the "situation" woth Android 15/OneUI 7 for Galaxy S23 and S24 wasn't enough already...)! 😠

They gave me a 15% discount code for any purchase (TV/Audio) on their website as an apologies for the situation. It could be good to buy a new tv for my home office but with the connections on the opposite side, no way. 😤

What would be really great, instead of the 15% discount code, would be if they offered to exchange the subwoofer from my HW-Q990D for the new one that is half the size. 😁