Pairing Failure 9500S and HW-800D

[DisplacedBeachBum]

I have chatted with two different sales personnel and I was assured that the wireless rear speaker kit 9500S was compatible with the HW-S800D/ZA.  So far I have not been able to connect.  Yes, I have put the HW-800D in the Bluetooth search mode and have been unable to connect the speakers.

[LeoWyatt89]

Hey There, Could potentially be a faulty Bluetooth...

Do you have a phone or another device that you can try to connect to the wireless speaker kit to see if you're able to? 

[DisplacedBeachBum · Accepted solution]

Fixed...deleted the soundbar and added it back and it picked up the subwoofer and both 9500s.