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Original topic:

HW-Q6CC is not supported on SmartThings

(Topic created: a week ago)
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userB75o6y3Iaj
Constellation
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Home Theater

My soundbar is not being discovered on the SmartThings, a representative told me that’s compatible but I haven’t been able to connect. I tried with an iPhone and an Android phone and no luck so far. 

My question, is this soundbar SmartThings ready?

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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hi there! It sounds like you'll need to contact our Smart Things department directly to see why it's not being discovered. You can contact them via phone number 866-813-2404 or by checking out their community website: https://community.smartthings.com/

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hi there! It sounds like you'll need to contact our Smart Things department directly to see why it's not being discovered. You can contact them via phone number 866-813-2404 or by checking out their community website: https://community.smartthings.com/