I’ve had this sound bar for 6 months, and about two months in the button to switch the sound mode stopped working. I figured it was just the remote and dismissed the problem but just today, I held down the button to randomly test it and on the display it said “not available”. I have no idea why it’s not available, maybe some sort of update it needs but I’d really like to get it working again
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
