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Original topic:

"Seems like you've stopped. Finish workout?"

(Topic created: 09-20-2024 07:00 PM)
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Jusson90
Constellation
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Galaxy Watch

As the subject and location suggests, my watch during the middle of a workout has started repeatedly pausing the workout and saying "Seems like you've stopped. Finish workout?" And it does not matter how much I'm moving, how high my heart rate is, or how many times I tell it to resume. The watch did not do this last month and it does not matter what workout I'm doing. Whether I'm walking, running, lifting weights, rowing, doing a dynamic workout, about every 20 seconds to 2 minutes this notification pops up.

I've done everything I can from restarting the watch, resetting the watch, checking for updates, going into each exercise choice and turning off "Auto Pause", going into the settings and turning off "Activities to detect" on both the phone Samsung Health app and in the watch. I've even called Samsung tech support and the man I talked to was saying that it must be an app causing it but i've turned off all app notifications except messaging apps.

The only thing I can think that might be going on is I cannot change "Auto detect workouts" in the Advanced option of the Samsung Health app settings.

I need help.

75 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Becca2930 To turn off auto detect of activities:

  1. Swipe down on the watch face
  2. Click the gear icon to open settings
  3. Click on Health
  4. Turn off "Activities to detect"
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Becca2930
Asteroid
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Galaxy Watch
Thanks for your help
Ranwill84
Constellation
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Galaxy Watch

Solution is as follows - "check and update the software to 6.0 and turn off  wrist detection in watch settings >security and privacy> wrist detection."

owenmiller84
Constellation
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Galaxy Watch
I can't find this anywhere
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squawk7600
Asteroid
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Galaxy Watch

This is why this topic is marked solved? Because the buck got passed to someone else?
Yet, a few updates after the original post, the problem still persists. In fact, seems like people complained about this issue with previous models of Galaxy Watch.
I'm seriously thinking that I will not ever upgrade to any new version of Galaxy Watch until enough customers can confirm that it is no-longer a problem.
Honestly, it's like Samsung doesn't give a **bleep**.

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realaud
Honored Contributor
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Galaxy Watch

Well, whatever the problem is, I don't have it.  My workouts complete.  I now have a GW7 with OneUI 6.0 and it still does not happen for me. I've done walking & swimming workouts since I got the watch and have not seen this problem. So, it seems like a number of people *are* having the problem, I think the majority are not.  If you feel that the workouts stop because the workout screen hides behind the clock face after the screen times out, may I suggest adjusting the workout settings to keep the screen always on during the workout.  It's in the exercise settings on the watch.  It may or may not help, but it's worth a try.

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MrMarkSS
Constellation
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Galaxy Watch

I am having the same problem on my Galaxy Watch Ultra.  I've called Samsung support THREE times, they created a ticket and escalated this issue, they told me it was an obvious bug with the last update. 

 

I was told it would be fixed within a day or two, that was THREE days ago!  I didn't pay $600 for a smart watch when you can't even log a workout!  This is terrible on Samsung's part.

FIX the bug!!!!

realaud
Honored Contributor
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Galaxy Watch

Three whole days?  Wow, they didn't give it an instant fix and push it to your watch? Do you realize that it's not that simple to re-code for an error? First, they have to identify the bad code, write new code, make sure it doesn't interfere with any other workings and then test it to make sure the fix is consistent. You would prefer they fix *that* issue and break something else?

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weswhite
Constellation
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Galaxy Watch
I just bought the new galaxy 6 classic watch and ran with it today and this continue to pop up. I bought this watch to help train for a 10k if I cant get a response to fix it the watch it going back and I'm just getting a fit bit.
Vincenzo1223334444
Cosmic Ray
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Galaxy Watch

I have a galaxy watch4 BT. Has worked pretty good till an update I believe around April came out and my watch started acting up. The most annoying issue is anytime I attempt to record a workout i constantly get a message stating " Seems like you have stopped. Finish workout?" It is super annoying. Tons of people have reported the same issue on Samsung members,reddit and other forums. It seems obvious it is a software issue because of the timing and update. Which I agree. Buuuuuut what I starting to find out is I believe it also has something to do with having tattoos. 

 
 
The reason I am pretty sure is because i tested the wrist detection sensor through the watch diagnostics in the galaxy wearable app. Placed it where I don't have tattoos and where I do multiple times. Everytime there was a tattoo underneath it would not detect it. I then disabled the wrist detection setting ( only can be done on the watch itself) settings>security and privacy>wrist detection. Since then I have no issues at all. It hasn't been a whole day but so far not one issue. What I believe was happening is that the watch would think I wasn't wearing it then that message would appear. Tattoos have been known to cause issues with the galaxy watch and the sensors they use. I still believe it definitely was triggered or re triggered by whatever update they pushed out but at least for me it definitely has to do with tattoos. 
 
 
I would like to hear what everyone one else thinks but I also want to state that I signed up for the beta 6.0 software which I downloaded and installed on my watch 4. I honestly can't remember if before that I was able to disable wrist detection and use the diagnostics to test the sensor. So that can be one of the biggest differences as well. From what I read Samsung was coming out with an update for users with tattoos on version 6.0.