Original topic:

Watch face- Settings

(Topic created: 09-09-2025 07:08 PM)
457 Views
bonniew88
Asteroid
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Galaxy Watch

I replaced my galaxy rose gold which was damaged with a "new" previously owned watch in perfect condition. All settings were restored except for my favorite purchased watch face. I can see all my watch faces in the galaxy store and the dates they were purchased. I cannot install it. When I select I get the option to Uninstall or Apply. Do I need to Uninstall from my previous watch in order to install on my new watch?
Also how can I determine the version of my watches. Perhaps that's the reason I can't install. Thanks for the feedback.

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can absolutely understand having our watches set up with the watch faces that we enjoy. In order to better answer your question: What type of watch were you using and what type of watch are you currently using?