Original topic:

Watch doesn't wake up when receiving call, other notifications work

(Topic created: 2 weeks ago)
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svierkant
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Galaxy Watch

Iā€™m not seeing notifications for phone calls on my Galaxy Watch 6 Classic. My wife is experiencing the same issue with her Galaxy Watch 6. We both have a Pixel 6 Pro. When I click on the watch' button while someone is calling me, I see that I'm receiving a call, so the connection with the phone is working, and the Phone app is sending notificationsā€”itā€™s not completely blocked.

The watch just doesn't wake up, doesn't vibrate and makes no sound when receiving phone calls. Strangely, it does when receiving notifications for missed calls. On the ā€œmissed callā€ notification, it says ā€œSilent mode is on,ā€ but it is not. 

Iā€™ve already reset my watch to factory settings, but that didnā€™t help (without using backup of course). Additionally, Iā€™ve installed all updates for the app, reinstalled the app, updated my phone (Android 15). I've also installed the latest update on my watch: R950XXU1BXL2

Samsung asked me to send a bug report, but I can't install the Members app on a Pixel phone. So I can't send a bug report. Now they say they can't help me.

 

1 Reply
Saito Benkei
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Galaxy Watch

Same issue here after UI6 update

when you receive a call the watch does not vibrate, the display does not come on and you have no notification of the incoming call

Galaxy Watch 6 classic paired with Pixel 7pro updated this morning (Android 15 with February 2025 updates)

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