Watch 6: Why did my blood oxygen record during sleep stop working?

[usersgncEmFz16]

Why did my blood oxygen record during sleep stop working?

[Oxford]

A little bit more information might be useful. Did it just completely stop with no error? If there is an error what does it say? Can you provide a screenshot? Before it stopped working, did it give you any indication that there was a problem? Anything else you can add to these questions would be extremely helpful!

[usersgncEmFz16]

When I open my sleep record it isn't recorded. When I try to measure it, it runs for massy 30 seconds then a screen comes up telling me to move the watch 2 inches above my wrist bone. It just keeps repeating that message.

[LongHiker]

@usersgncEmFz16 Have you tried wiping off the bottom of the watch? It's possible that there is dirt or something causing interference. 

[usersgncEmFz16]

I have cleaned it but it was still not registering. I just moved it up higher on my wrist and it gave me a reading but it's way too uncomfortable to wear that high on my arm. I will keep trying! Thanks fir the responses.

[realaud]

Is it a one time occurrence or is it happening every night? Have you run a diagnostic on the watch sensors?

[usersgncEmFz16]

No, how do I do that?

[realaud]

The diagnostics can be found in the support tab if the members app. Choose watch diagnostics. You can run the entire array of tests or just the sensors.