Anyone else having this issue and figure out how to fix it. I've reset my watch. I power it off and I manually start my runs. It wasn't a huge issue except today I didn't my full distance counted.
Hello OleMumNinja, thank you for your feedback. I understand your concerns with your watch no longer connecting to GPS. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy.
If you are using a metal watch band with a Galaxy Watch4, it may cause interference with the antennas, and impact the GPS accuracy. Learn how to change the watch band.
Software updates fix bugs and improve the performance of your watch. Be sure to regularly check for software updates using the Galaxy Wearable app on your phone.
If you're indoors, step outdoors to restart the watch. Be sure to avoid standing between buildings or in poor weather conditions like a storm.
To restart your watch, press and hold the Homekey (Power key). On some watch models, you may have to press and hold the Homekey (Power key) and Back key simultaneously.
Then, tap Power off. Once the watch has completely shut down, press and hold the Homekey (Power key) again to restart it.
From your phone, navigate to and open Settings, and then tap About phone. Tap Status information, and then tap SIM card status. Make sure the Mobile network state displays "Connected."
Open the Galaxy Wearable app on your phone. It may be necessary to tap the Home tab. If the devices are connected through Bluetooth, "Connected via Bluetooth" will display at the top of the app.
If the devices are not connected, the app will display "Disconnected from watch." You can tap Connect to reconnect the devices.
If the devices are connected via Wi-Fi, the app will display "Connected remotely." In this case, you will need to navigate to Settings, tap Connections, and then tap Bluetooth on each device. Then, turn on the switch for Bluetooth.
While outdoors, open an app that uses GPS that can display your location on both your watch and phone. It may be necessary to start an exercise in the app, and then swipe to the map screen to view your location.
Although GPS will work inside a building or a house, it works the best outdoors with an open view of the sky so signals can be received and communicate with satellites. The following can interfere with GPS signals:
Your watch and phone have been disconnected for more than a day.
The location services have been deactivated on the watch or your phone, if not both.
The GPS signal strength has been decreased due to the location signal being obstructed by buildings that block a direct view of the sky. It may also decrease when in poor or cloudy weather conditions
If the problem persists, reset the watch using the Galaxy Wearable app. After the reset is complete, reconnect the watch to your phone again, and then continue to check for software updates.
I have and do all these things. I start my runs in the same location as when I did when gps was working, outside. All of my location is accessable for the apps and I do open a map app on my phone simultaneously as starting my watch run because I run with Samsung on my watch and Nike on my phone. I'm not sure what the issue is, I regularly check for updates and it's the watch 5 not 4
