JUMP TO SOLUTION Solved

Original topic:

Unable to connect to Samsung Health

(Topic created: 3 weeks ago)
405 Views
D17ESH
Astronaut
Options
Galaxy Watch

I have a Galaxy Watch 4 and Samsung S24 Ultra. Both bought in the UK and I live in the UK.

I am unable to open the Samsung Health Connect, I get the message "Samsung Health Monitor is not available in your current location "

Having searched, it should be available in the UK.

Are you able to assist?

Thanks in advance. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

View solution in context

0 Likes
Reply
2 Replies
Robin621k
Honored Contributor
Options
Galaxy Watch
Sorry you have landed in the user forums for the US, you would need to post this in the UK forums. You can find it by using this link.

https://eu.community.samsung.com/t5/smartphones/ct-p/smartphones-uk?page=1&tab=setting:samsung.featu...
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

0 Likes
Reply