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Can't play Spotify on my Galaxy Watch 6

(Topic created: 3 weeks ago)
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BH123
Constellation
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Galaxy Watch
Why can't I play Spotify music directly from my watch speaker? Everytime I try to change the device it's playing on and select watch it takes me to Bluetooth and does nothing from there. I just want to be able to have the option of listening to my music from the watch directly if my phone isn't close by. I was able to do this on my Watch Active 2. 
I don't event have the option to select my watch from the Spotify app on my phone. 
I have Spotify Premium . 

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Jerry5569
Cosmic Ray
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Galaxy Watch
I downloaded the app on my watch and downloaded my playlist. It was kinda working yesterday but it just kept stopping. I tried this morning and it just won't play at all, no error message. It's connected via wifi . I press play and it tries to play but just stops immediately.
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realaud
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Galaxy Watch

Do other media apps work?

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Jerry5569
Cosmic Ray
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I use any other media apps besides Spotify
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realaud
Honored Contributor
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Galaxy Watch

I just downloaded it to my watch 4, and it's working for me, but I won't use it on my watch because it eats too much battery, which is why I took it off.  Can I ask why you need it on the watch if you have it on your phone?

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Jerry5569
Cosmic Ray
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I don't really like keeping my phone on me when I'm home, keeps me off of it. I bought the watch to do simple stuff like calls, quick texts, and music. Before this watch I had a fitbit and it did everything I wanted it to for a few years I just wanted a upgrade and to have the whole Samsung family.
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Jerry5569
Cosmic Ray
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And I don't carry my phone when I work out or go on runs and since you can Bluetooth headphones to the watch I thought it would be a perfect upgrade.
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realaud
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So, the watch is LTE then?  The watch is not capable of connecting to public Wi-Fi networks, because they do not usually have SSID/passwords, so if you are not connected to mobile data or Wi-Fi, or your phone, Spotify won't play. If you are connected to your home network, it should play fine.  I'm pretty sure it's not an app problem.  If you are connected via a real Wi-Fi network or mobile data it should work.  After you determine if you are really connected to a network, you might try booting your watch into recovery mode and deleting the cache partition and see if that improves the issue.

I used to play my music on my watch when going on my walks, but since the battery life  on my watch mysteriously degraded, I can no longer do that, as my watch dies within 30 minutes if I do. My battery is good, and no one seems to know what the issue is, but I'm working around it until I can be sure battery life on a new watch would be better.  Now, when I go for a walk or swim, I use my swim headphones which is also an MP3 player, so I have all my music loaded onto it.

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Jerry5569
Cosmic Ray
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Galaxy Watch
I'm connected to my home wifi network
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realaud
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Well, the next step would deleting the cache partition to get rid of any installation update remnants that may br getting in the way.

Press and hold the home and back buttons simultaneously until the watch restarts. As soon as you see the Samsung logo on the screen, let go of both buttons, and then keep pressing the home button until you enter recovery mode. Use the home button to scroll the list until you get to "wipe cache partition", use the back key to select it, then scroll to "yes" after the warning and let the partition clear. Reboot watch will be highlighted, and you can press the back button to select it and the watch will reboot normally.

 

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Jerry5569
Cosmic Ray
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Galaxy Watch
It's still not working after clearing the cache. It's really disappointing as I had high hopes for this watch