Galaxy Watch series devices: Sleep Tracking Issue with latency and deep sleep not recording

[Claybies]

I've tried searching for this but all I could find is that the sleep tracking is fixed on the new watches. Not in my case though.

I have an S24 Ultra (not sure if that even matters) and the new Galaxy Watch 8 Classic.

On May 30th, I updated the Samsung Health app on my old Galaxy Watch 7. Since then my sleep has not recorded right. I experience gaps and the sleep tracking ends before I'm awake.

It seems like this wouldn't be a hardware issue since it started on my Watch 7 and has continued to the Watch 8, but here's a list of things I've tried:

- Cleared cache for all health apps on both the phone and watch

- Factory reset on Watch 8 (twice)

- Uninstalled and reinstalled Samsung Heath on both the phone and watch

- Turned on then off any battery/power saving modes (also set apps to "unrestricted")

- Set heart rate to measure constantly

- Turning sleep mode on both manually and using a schedule

Tech support said I may have to send the watch in for repair, but I've had it for less than 2 weeks so that seems ridiculous. Any help would be greatly appreciated!

I've included screenshots of what I'm seeing along with the clear decline after 5/30:

[userFP86Ega4KL]

If there was a sleep graph to share, I would have shared it. Yes, I know I can see it on my watch. Problem is, it won't sync to my phone. It just infinitely loads, on my watch, and doesnt show up at all on my phone, making it appear as though I didn't use sleep tracking function at all.

Thank you.

[nullandvoid]

Have you tried a) restarting the watch? b) clearing the watch's cache partition? c) clearing the cache from the health app?  d) restarting the phone?  Do you have the latest version of the health app?  Is the watch still connected to the phone? On wi-fi, on the same network as the phone?

I guess your watch has not yet updated to OneUI8, because the sleep tile in OneUI8 no longer looks like that.

[GeeZerrr]

I had the same problem with Watch8 and MyAir app till I turned on notifications in the Samsung Health app.

[nullandvoid]

Just to let you know, you don't have to place your wrist in such an awkward position to take a photo with your phone.  You can take a screenshot on the watch by pressing the home and back buttons simultaneously.  The screen shot will appear in your gallery on the phone (and the gallery on the watch).

[Northannmn]

Mine isn't showing up on my watch or phone and it did without an issue.

[nullandvoid]

Your what?  Sleep data?  Did you recently have an update?  If you did, did you wipe the watch's cache partition afterward?