I've had the Galaxy watch hold you for a little over a month now and my phone notified me that the watch is no longer connected.
I checked the watch and it shows it's not connected to my phone either, so when I get in the wearable app in the longer pops up that I even own a smartwatch. So it forced me to reset the watch and try to pair it again, which I did, just for it to not want to restore it with backup information. Pretty over Samsung at this point.
1. Did you check that a backup was available before you reset?
2. Did you enable backing up to the cloud as well as the phone?
It is possible that there was no backup of the watch if the phone/wear app no longer realized you had a watch. Normally, backups in the cloud are kept for a year, even if you got rid of the watch, as backups can be restored to a new watch. If you are in the habit of going to bed with the battery below 30%, a backup would not be made. Backups take place between 1:00 a.m. and 5:00 a.m. but only if the watch and phone are connected and the power level is above 30%. WI-FI should also be on both devices. It is possible that when the phone "forgot" your watch, it also did not keep the backup. Backups for the watch are saved on the phone. It is also saved to the cloud only if you turned on that option.
Try restart both devices, forget the device on your phone, clear the wearable app cache, check for software updates, pair in safe mode, factory reset the watch.
@asha_kanta_sharma You are providing an answer for a question that was not asked. They already re-paired the watch. The issue was that no backup was available. Restarting either device isn't going to change that.
