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Original topic:

Galaxy watch keeps calling someone on my emergency contact list

(Topic created: 06-30-2023 12:43 PM)
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user8AGck6Q8BJ
Constellation
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Galaxy Watch

Hi,

Twice now, my watch has called someone on my emergency contact list. Once while I was sleeping and then while I was leaning on my wrist. I know it is because the side button was being pushed, but how do I turn that off?
4 Replies
Solution
Rydah
Planetary Samsung Care Ambassador
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Galaxy Watch

Hello @user8AGck6Q8BJ, I hope you're doing well.

Unfortunately, there is no option to turn off the Emergency SOS option on the watch. However, there is an option to add a 10 second countdown. Perhaps this could help as it would give you time to cancel the SOS. I know this may not help in the sleep scenario but maybe it will.

Hope that helps.


Best regards,
Rydah
Samsung Care Ambassador

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King_Evx
Cosmic Ray
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Galaxy Watch
Galaxy Wearables > Your Watch > Send SOSes > Toggle Off
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ZeaZolf
Constellation
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Galaxy Watch
Go to the Galaxy Wearable app. Go to Watch settings, and then Safety and Emergency. Disable "SOS with Home key", which should fix your issue. I hope that fixes your issue.
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DeeGeeNee
Cosmic Ray
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Galaxy Watch
I had to turn mine off. It kept trying to call my emergency contact while I was sleeping or just sitting on the sofa not even touching the watch. I think it's a beta issue.